Orders are fulfilled by Royal Mail until they leave the UK where they are passed to the national postal service for delivery.

Please note that the delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee and could delay delivery.

At Bare Feet, we are really proud of our products, and we hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days of delivery. The cost of the return is payable by the customer. Please ensure that the package is wrapped securely and for your protection, we recommend that you use a recorded delivery service and retain your proof of postage as we cannot accept liability for goods lost in transit. Please could you contact our customer services team on 0203 984 0745 before any return is made so we can make sure our warehouse are aware of its arrival and therefore will minimise the time for a refund.

Inside your package, please:

• Print your name
• Print your order number
• Highlight the item(s) being returned
• Include the reason for return

Bare Feet Returns
Bare Feet Warehouse, Unit 1, Felthambrook Way Industrial Estate, Feltham, Middlesex, TW13 7DU.

Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly. We cannot accept returned items which were not purchased from our online store.